Returns & Refunds

Returns & Refunds

At Himalayan Gold, we want you to have a smooth shopping experience. Please review our return and refund guidelines before placing your order.

Return Eligibility

Due to the nature of our Shilajit Resin products, returns may only be accepted in specific situations, such as receiving a damaged, incorrect, or defective product.

Products must be unused and in their original packaging where applicable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible after delivery.

Please provide your order number and clear photos of the product and packaging so we can review the issue.

Refunds

If your return or refund request is approved, we will provide the appropriate resolution based on the condition of the order and the circumstances of the issue.

Refund processing time may vary depending on the payment method used.

Non-Returnable Products

For hygiene, safety, and product-quality reasons, opened or used Shilajit Resin products may not be eligible for return or refund.

How to Request a Return

Contact our customer support team with your order number and details of the issue. Our team will review your request and guide you through the next steps.

Important

Please inspect your package when you receive it. If there is any visible damage, take photos before opening or using the product.

Thank you for choosing Himalayan Gold.